Vend: point of sale software platform

The short answer

Buy Vend Buy it, which in practice means buy a Lightspeed retail plan, if you want cloud retail point of sale with inventory management, loyalty and ecommerce integration, and you are prepared to run a sales process to find out what it costs. If you are an existing Vend customer, the useful work is not product evaluation at all: it is establishing what your contract becomes on Lightspeed paper and what the renewal looks like.

Skip it if you are shopping for Vend as a standalone product, because the brand now resolves to Lightspeed and the thing you would be signing is a Lightspeed agreement. Skip it if you need a price you can check today, because neither domain could be read on 16 October 2026. And skip it if a migration is unwelcome, since moving between retail POS systems means moving products, customers and sales history.

Where Vend fits

Vend pricing

There is no Vend price to report. The pricing page could not be accessed on 16 October 2026: every request to vendhq.com returned HTTP 403, the site redirects to Lightspeed Commerce pages, and those pages returned HTTP 403 as well. Nothing below is an estimate, because an estimate here would be invention, and no figure has been carried over from Lightspeed because lightspeedhq.com is not Vend's own domain. What follows is how a retail POS quote in this part of the market is usually built, and what to pin down before you discuss money.

Four questions, in this order.

1. Which product the quote is for. Vend now resolves to Lightspeed, so ask whether you are buying Vend, a Lightspeed retail plan, or a migration from one to the other, and ask which current plan corresponds to the Vend product you wanted. For an existing customer, the follow-up is what happens to your contract at renewal and whether the pricing basis changes when the paper does.
2. The counting unit. In retail POS of this kind the subscription is normally charged per register and per outlet, and the register count usually matters more than the user count. Ask how many registers and how many outlets the quoted figure covers, and get the cost of one more register and one more outlet written into the order form rather than discussed.
3. Payment processing, as a separate figure. Lightspeed sells its own payments alongside the point of sale, so ask for the card-present rate, the online rate and any per-transaction fee apart from the subscription, and ask whether the software price changes if you keep an outside processor. Over a year the processing line commonly outweighs the software.
4. Which modules sit outside the base plan. Advanced inventory and supplier ordering, ecommerce, loyalty, analytics and multi-outlet reporting are commonly separate lines in this category. Get each priced on its own, along with the contract term, any annual commitment discount and the renewal price.

What costs extra

• No add-on price could be verified, because neither vendhq.com nor the Lightspeed pages it redirects to could be accessed on 16 October 2026.
• Treat advanced inventory, ecommerce, loyalty, analytics and multi-outlet reporting as separate lines until a written quote says otherwise.
• Ask what migration costs if you are moving from Vend to a Lightspeed plan, including product, customer and sales history, and get who pays for it in writing.

Implementation and commercial terms

Every row is a question rather than a finding, because nothing on either domain could be read on 16 October 2026.

Published price

Could not be accessed on 16 October 2026

Pricing page status

HTTP 403 on the homepage, four candidate pricing URLs, the sitemap and robots.txt

Brand status

Vend is part of Lightspeed Commerce. vendhq.com/pricing redirects to lightspeedhq.com/pos/retail/pricing/

Second attempt

A full browser header set met a Cloudflare interstitial instead of page content

Implementation fee

Nothing could be verified. Ask about onboarding, data migration and setup as separate lines

Card processing

Sold by the vendor alongside the software. Ask for the rate apart from the subscription

Free trial

The database record says one is offered, but no vendor statement was readable to confirm the length or terms

Budget this as a Lightspeed line item rather than a Vend subscription, and make the quote name the product, the plan, the register and outlet count, the card rate and the term before you compare it with anything. If you are an existing Vend customer, ask the renewal question a year early, because that is where the unwelcome surprise usually lives. Then do what replaces a published price: put the same requirements in front of a vendor that prints its figures. Shopify POS publishes plan prices and a per-location POS add-on, and Loyverse publishes a free core product with three priced add-ons, so you can verify half the comparison without a sales call.

Source: the Vend pricing page (not reachable, redirects to Lightspeed), checked 16 October 2026. Confirm current prices with the vendor before you budget.

What Vend gives up

How Vend compares

Retail POS splits on whether you can read a price at all, and here two of four cannot be read. Vend redirects to Lightspeed and both returned HTTP 403. Shopify POS publishes plan prices and a per-location POS add-on, with the caveat that the page localises its currency. Loyverse publishes a free core product and three priced add-ons. Every price below comes from that vendor's own pricing page, checked on 16 October 2026.

What to test in a Vend or Lightspeed demo

The database record says a free trial is offered, but nothing readable on 16 October 2026 confirmed its length or terms, so plan for a demo plus a commercial interrogation and treat any trial as a bonus. Because no price could be verified and the brand has changed hands, the commercial half of this evaluation matters more than the product half.

1. Open by making them name the product. Is the quote for Vend, for a named Lightspeed retail plan, or for a migration from one to the other, and which current plan corresponds to the Vend product you were researching. Refuse to discuss price until that is settled, because every number afterwards depends on it.
2. Pin the counting unit in the order form. How many registers and how many outlets the figure covers, what one more of each costs mid-term, and whether user count affects it at all. A quote built on today's footprint is the one most likely to embarrass you when a second lane opens.
3. Test inventory across two outlets with your own catalogue. Load real products with variants and barcodes, run a stock transfer, receive a purchase order and then check what each outlet's count and the central report say. This is where retail POS products genuinely differ, and a demo catalogue of ten items will not show you anything.
4. Get payments quoted separately. Card-present rate, online rate, per-transaction fee, and what the software price becomes if you decline the vendor's own processing. Then ask what the effective rate is on your own card mix rather than the headline figure.
5. Close on migration and exit. If you are moving from Vend, ask who pays for product, customer and sales history migration and get the commitment in writing. Ask for the contract term, any annual commitment discount, the renewal price and your data export rights, and ask what happens to an existing Vend contract when it renews.

Frequently asked questions about Vend